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Why the User-Centered Design Process is Crucial to Successful Product Design

  • Writer: alexandralevchuk
    alexandralevchuk
  • Nov 30, 2024
  • 1 min read

Updated: Apr 28


A futuristic, isometric flowchart design with the word "WHY" at the center, surrounded by connected icons representing various documents, data points, and communication elements. The color scheme is a mix of purple, pink, and blue, with lines and nodes linking the elements in a digital, network-inspired layout.

80% of Designs Fail Because of This One Mistake


Here’s the secret: user-centered design process is often overlooked, leading designers to skip crucial steps that ensure user needs are at the core of the design.


Too many product designers make the same mistake:

They jump straight into designing visuals without asking “why.”


The Hard Truth for Designers


Not asking "why" might feel like it speeds up your process, but it costs you in the long run. Trust me.


  • You miss user needs. Without understanding the "why," designs may look good but fail to solve real problems.

  • You ignore stakeholders. Including all voices—PMs, devs, users—creates better experiences.

  • You create flat designs. Pretty visuals don’t equal great UX; purpose does.


The Importance of the User-Centered Design Process

Asking "why" is about solving real problems. It ensures that your design choices are purposeful, aligned with stakeholders, and help create a seamless experience.

When you understand the "why," you:

  • Design with purpose

  • Align with stakeholders

  • Deliver a seamless experience through the user-centered design process.

    Ask Yourself:

  • Are you designing for aesthetics—or for impact?

  • Not asking "why" might save you time today, but it costs you tomorrow.

P.S. Are you asking "why" to solve the right problems for your customers?



A laptop displaying the words "THE POWER OF WHY" in bold, large font on a dark purple and black background with a small circular portrait of a woman in the bottom right corner. The image includes the logo "THEMOSAIC.DESIGN" in the top right corner.

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